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How to Spot Fake Bank Texts: Scam Red Flags to Know
How to Spot Fake Bank Texts: Scam Red Flags to Know Author: Primis | Published: Friday, November 14, 2025 Everyday life is busy, and scammers take advantage of it. Stay sharp.Recently, a Primis customer shared a scam attempt that started with a fake “fraud alert” text about a transaction she didn’t recognize. Moments later, she received a call from someone pretending to be from the bank. Thankfully, she spotted a small but critical red flag: an out-of-place “@” symbol in the store name given in the text. That clue helped her avoid becoming a victim.These scams are becoming more sophisticated, but there are still tell-tale signs that something’s off. Here are a few red flags to watch for.🚩 1. Weird Characters or Typos in the Store NameLegitimate fraud alerts will list merchant names accurately.If you see odd symbols, misspellings, or formatting issues—like a random “@” or extra punctuation—stop and take a closer look. Scammers often spoof messages quickly, and sloppy details can give them away.🚩 2. Links That Don’t Look RightIf the text includes a link, don’t tap it. Fake links may look almost correct but usually include extra numbers, odd characters, or unfamiliar domains. Primis will never ask you to click a link to verify your card number or account info.🚩 3. Pressure to Act Immediately“Reply NOW or your card will be locked!” Scammers want you to panic so you don’t think things through. Real fraud alerts will never threaten or pressure you into handing over information.🚩 4. A Follow-Up Call That Feels “Off”Fraudsters often text first, then call pretending to be your bank.If the caller asks for:Your full card numberYour PINOnline banking credentialsOne-time passcodes…it’s a scam. Primis will never ask for that information over the phone.🚩 5. It Doesn’t Match Your Real AlertsIf you’re enrolled in Primis debit or credit card alerts, you’ll receive them from the same short code or phone number each time. A message from a new number—or one that doesn’t match your usual alert format—is a red flag.What to Do if You Suspect a ScamIf something feels off, trust your gut. Here’s what to do:Don’t reply, click links, or share information.Call us directly at our Customer Care Center: 833.477.4647.Check your mobile banking app to confirm whether a transaction is real.Delete and report the message so we can help protect other customers. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Holiday Shopping Scams to Watch For This Cyber Monday
Holiday Shopping Scams to Watch For This Cyber Monday Author: Primis | Published: Monday, December 1, 2025 Cyber Monday is one of the biggest shopping days of the year—and unfortunately, one of the biggest days for scammers. As more people hunt for deals online, fraudsters ramp up their efforts to trick shoppers with fake websites, phishing messages, and too-good-to-be-true offers.Here are a few scams to keep on your radar as you shop this season, plus tips to help you stay protected.1. Fake Online StoresScam sites pop up every year, often offering deep discounts on popular items. They look real, but once you pay, your order never arrives—or you get something completely different.Protect yourself:Stick to retailers you know. If the price feels suspiciously low, it probably is.2. Phishing Emails & Fake Shipping AlertsScammers send emails or texts pretending to be from UPS, FedEx, Amazon or big-name stores. The messages look official and often ask you to “verify your order” or “fix a delivery issue.”Protect yourself:Don’t click links in unexpected messages. Go directly to the retailer’s website or app to check your order.3. Malicious Ads & Social Media DealsFraudsters use ads on Facebook, Instagram, TikTok, or search engines to push fake products or bogus storefronts—especially during big shopping weekends.Protect yourself:Be cautious with ads from brands you’ve never heard of. Check the URL, reviews, and return policies before purchasing.4. Fake QR CodesQR codes are popping up everywhere during holiday promotions. Scammers use them to send people to malicious sites that steal personal information.Protect yourself:Only scan codes from trusted retailers. If you’re unsure where it leads, skip it.5. “Ghost Sellers” on MarketplacesOn sites like Facebook Marketplace or Craigslist, scammers list items they don’t actually have. They’ll pressure you to pay quickly or send deposits upfront.Protect yourself:Avoid prepaying strangers. Choose secure payment methods and meet sellers in safe, public places when possible.How to Stay Safe While ShoppingA few simple habits go a long way:Use strong, unique passwords and turn on two-factor authentication.Pay with credit, not debit—it offers better fraud protection.Avoid shopping on public Wi-Fi.Keep an eye on your accounts and turn on alerts in the Primis app.Trust your gut. If something feels off, pause and double-check.Shop Smart. Stay Safe.Cyber Monday should be fun—not stressful. With a little caution and the right tools, you can enjoy the deals and keep your information secure. And if you ever notice something suspicious on your account, our team is here to help.Better banking starts with better protection. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Don’t Let Scammers Break Your Heart: Smart Digital Banking Habits to Practice Year-Round
Don’t Let Scammers Break Your Heart: Smart Digital Banking Habits to Practice Year-Round Author: Primis | Published: Thursday, January 15, 2026 Valentine’s Day is around the corner and with it comes messages, gifts, surprises, and showing people you care. Unfortunately, it’s also a favorite time of year for scammers. When emotions are high and activity picks up online, fraudsters see opportunity. Fake delivery notices, too-good-to-be-true deals, and convincing messages pretending to be from trusted companies tend to spike this time of year. The good news? A few smart digital banking habits can help you protect your money — not just on Valentine’s Day, but all year long. Common Valentine’s Day Scams to Watch For Scammers often rely on urgency, emotion, or distraction. Around Valentine’s Day, that can look like: Fake gift or flower delivery texts asking you to “confirm” details Romance scams that start with conversation and escalate to money requests Phony account alerts urging you to click a link to “secure” your account Unreal online deals promoted through social media ads or emails If a message pressures you to act quickly or share personal information, that’s your cue to pause. Love Your Money Enough to Protect It Keeping your accounts secure doesn’t have to be complicated. Think of these as simple habits that show your money a little care: Use strong, unique passwords for your banking apps and accounts (And avoid using names, birthdays, or anniversaries.) Turn on multi-factor authentication whenever it’s available Monitor your accounts regularly through online and mobile banking Set up account alerts for purchases, transfers, and logins Keep your devices and apps updated to ensure you have the latest security protections These small steps can make a big difference — especially during high-traffic shopping seasons like Valentine’s Day. Watch for Red Flags Some warning signs are always a dealbreaker: Messages asking for your login credentialsLinks or attachments you weren’t expectingRequests for payment via gift cards, wire transfers, or cryptocurrency Emails or texts that don’t address you by name Pressure to act immediately “or else” Always remember, real banks won’t ask for your passwords or sensitive information through email or text. Ever. If Something Feels Off, Trust Your Instincts Fraud can happen to anyone. Even people who are careful and experienced. If something doesn’t feel right, don’t ignore it. Log in to your account directly (not through a link), review your activity, and reach out to your bank right away. A quick conversation can help stop an issue before it becomes something bigger. And when it doubt, give us a call. We’re here 24/7 to help you navigate red flags and protect what matters. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Winter Storms Can Disrupt More Than Power
Winter Storms Can Disrupt More Than Power Author: Primis | Published: Sunday, January 25, 2026 Here’s How to Protect Your FinancesWhen winter weather hits, most of us prepare for icy roads, power outages, and changes to daily routines. What’s easy to overlook is that storms can also create opportunities for cybercriminals.During major weather events fraud and scam activity often increases. Not because systems suddenly become unsafe, but because people are dealing with disruption, urgency, and limited access to power or internet.A little awareness goes a long way. Here’s what to watch for and how to stay one step ahead.Why Cyber Scams Increase During Winter StormsSevere weather creates the perfect conditions for scams to thrive:People are checking phones more frequently for updatesNormal routines are disruptedPower and internet access may be limitedStress and urgency make messages feel more “believable”Scammers rely on these moments to blend in with real alerts and notifications.Common Storm-Related Cyber Risks to Watch For1. Phishing Messages Disguised as “Urgent Updates”You may see emails or texts claiming to be from:A bank alerting you to “storm-related account issues”Utility companies requesting immediate paymentDelivery services or insurance providers with fake updatesRed flag: Messages that pressure you to act immediately or click a link.2. Phone Scams That Sound OfficialWhen internet access is spotty, scammers often switch to phone calls. These calls may:Claim to be from a bank’s fraud departmentAsk you to “verify” account information or one-time codesUse spoofed phone numbers to look legitimateRemember: A legitimate bank will never ask for your full password or security codes. See more.3. Risky Public Wi-Fi UsePower outages sometimes mean working or banking from:Coffee shopsHotelsShared or public networksPublic Wi-Fi can expose sensitive information if it’s not secure.Tip: Avoid accessing financial accounts on public Wi-Fi unless you’re using a secure, trusted connection.4. Small Security Shortcuts That Add UpDuring outages, it’s common to:Borrow devicesWrite down passwordsSkip updates to save batteryShare login information with family membersWhile understandable, these shortcuts can increase risk.How to Bank Safely During Severe WeatherA few simple habits can help protect your information—no matter where you’re located:Pause before clicking links or responding to urgent messagesAccess your bank only through official apps or bookmarked websitesBe cautious with unexpected calls asking for personal detailsKeep devices locked and up to date when possibleWhen something feels off, trust your instinctsWhen in Doubt, Reach Out DirectlyIf you ever receive a message or call that doesn’t seem right, don’t respond to it directly. Instead, contact your bank using the phone number or contact information listed on its official website.Winter weather can be unpredictable. Whether you’re impacted locally or simply staying weather-aware, we’re here to help keep you informed, prepared, and protected. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Tax Season Scams Are Back. Here’s How to Stay Safe.
Tax Season Scams Are Back. Here’s How to Stay Safe. Author: Primis | Published: Friday, February 13, 2026 What You Should Know About IRS-Related Cyber ThreatsTax season can bring refunds, fresh financial planning, and unfortunately, an increase in scams.Every year, cybercriminals ramp up efforts to impersonate the IRS, tax preparers, and financial institutions in hopes of stealing personal and financial information. These scams are getting more sophisticated, but the good news is that they’re also highly preventable when you know what to look for.At Primis, protecting your money and personal information is a priority. Here’s what to watch for during tax season and how to stay one step ahead of scammers.Why Tax Season Attracts ScammersTax filings require sensitive information like Social Security numbers, banking details, income records, and identity verification. That makes tax season a prime opportunity for fraud.Scammers often rely on urgency and fear. They want you to believe:You owe money immediatelyYour refund is at riskYour identity has been compromisedYour tax return needs verificationTheir goal is simple: get you to share confidential information or send money before you have time to think.Common IRS and Tax Season ScamsFake IRS Emails and Text Messages (Phishing & Smishing)Scammers frequently send emails or text messages that appear to come from the IRS or a tax service provider. These messages often include links or attachments designed to steal your login credentials or install malicious software.Red flags include:Requests for personal or financial informationMessages claiming you must act immediatelyLinks directing you to unfamiliar websitesUnexpected refund notificationsThe IRS does not initiate contact through email, text, or social media to request personal or financial information.Refund and Identity Theft ScamsFraudsters may attempt to file a tax return using stolen personal information to claim a refund before you file your legitimate return.You may discover this scam if:You receive tax transcripts or confirmation letters unexpectedlyYour return is rejected because one was already filedYou receive IRS notices about activity you didn’t authorizeFake Tax PreparersSome scammers pose as tax professionals offering unusually fast refunds or promising to secure larger returns. In reality, they may steal your identity or file inaccurate returns in your name.Be cautious of anyone who:Refuses to sign your tax returnAsks you to sign blank formsPromises guaranteed refundsRequests payment based on refund sizeHow To Protect Yourself During Tax SeasonFile EarlyFiling your tax return early reduces the chance of someone filing fraudulently in your name.Strengthen Your Online SecurityUse strong, unique passwords for financial accountsEnable multi-factor authentication whenever availableAvoid using public Wi-Fi when accessing financial or tax informationMonitor Your AccountsReview bank accounts and credit activity regularly. Quick detection can prevent larger losses.Protect Sensitive DocumentsStore tax records securely and shred documents before disposing of them.A safer tax season starts with awareness. Cybercriminals rely on confusion, urgency, and trust to carry out scams. Taking a few proactive steps can significantly reduce your risk. If you ever receive a message that seems suspicious or have concerns about your account security, reach out. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations to any individual. Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
When “Fraud Prevention” Calls You… It Might Be a Scam
When “Fraud Prevention” Calls You… It Might Be a Scam Author: Primis | Published: Tuesday, April 21, 2026 Here’s what that looks like:You get a call saying your account isn’t secure. They sound official. Urgent. Helpful, even. Then they tell you to move your money or log into your account while they “walk you through it.”Sometimes they’ll even ask you to share your screen.That’s the moment things go sideways.Let’s Be Clear: We’re Not Calling You Like ThatIf you take one thing away from this, make it this:We will never call you and ask you to:Move your money to “protect” itShare your login credentialsAccept a screen-sharing requestDownload remote access apps like AnyDeskIf someone is asking you to do any of that, it’s not us.Why This Scam WorksIt plays on urgency and trust.Scammers want you to act fast before you think it through. And by using the name of a bank—or even “fraud department”—they’re borrowing credibility they don’t have.Once they get access to your device or your login, they can move quickly.What To Do If You Get One of These CallsDon’t try to figure it out in the moment. Just do this:Hang upDon’t click anything or share your screenCall your bank directly using the number you trustThat one step breaks the scam.What We’re Doing On Our EndWe’re actively monitoring this type of activity and continuing to add protections to keep you safe. That includes:Exploring ways to alert you directly inside online banking if something feels offEvaluating safeguards around screen-sharing and remote access tools commonly used in scamsContinuing to strengthen our fraud monitoring systemsAnd as always, you’re backed by a real team, available 24/7, who you can call anytime something doesn’t feel right.Bottom LineIf someone calls you and creates urgency around your money, pause.Because the safest move is usually the simplest one:Hang up and call us directly at 1.833.4Primis (833.477.4647). Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Spring Cleaning Your Cybersecurity: 3 Simple Steps to Stay Safer Online This Season
Spring Cleaning Your Cybersecurity: 3 Simple Steps to Stay Safer Online This Season Author: Primis | Published: Tuesday, April 14, 2026 When you think about spring cleaning, you probably picture decluttering closets or organizing your garage. But your digital life deserves a refresh, too.Just like dust builds up on your shelves, cyber risks can quietly pile up across your online accounts, devices, and apps over time. Taking a few simple steps now can help protect your personal information, online banking access, and financial data from today’s most common cybersecurity threats.At Primis Bank, we believe that smarter banking includes safer banking. Here’s how you can spring clean your cybersecurity in three easy ways:1. Reset Your Passwords (All of Them)Your passwords are the front door to your digital financial life. If you’re using the same password across multiple accounts—or if you haven’t updated them in a while—now is the time.Cybercriminals often rely on stolen or reused passwords to gain unauthorized access to banking apps, email accounts, and even payment services. Resetting your passwords regularly can significantly reduce your risk of fraud or identity theft.Primis Pro Tip:Use long passphrases instead of short passwordsAvoid personal details like birthdays or pet namesNever reuse passwords across financial and non-financial accountsConsider using a secure password manager to generate and store unique login credentialsAnd while you're at it, enable multi-factor authentication (MFA) wherever available—especially for your online banking accounts.2. Back Up Your Devices Before You Need ToFrom important financial records to family photos, your devices likely hold information you simply can’t replace. But malware attacks, ransomware, and even hardware failures can put that data at risk.Backing up your devices—laptops, smartphones, and tablets—helps ensure that even if something unexpected happens, you won’t lose what’s important.Make it part of your cybersecurity routine to:Back up your files to a secure cloud service or external hard driveSchedule automatic backups weekly or monthlyEnsure backups are encrypted for added protectionA reliable backup can be the difference between a small headache and a major disruption—especially if your personal or financial data is involved.3. Update Your Apps and SoftwareIgnoring update notifications may seem harmless—but outdated apps and operating systems are one of the most common ways cybercriminals exploit security vulnerabilities.Software updates often include critical patches that protect against the latest cybersecurity threats. Keeping your systems current helps ensure the strongest possible defense against malware, phishing attempts, and unauthorized access.This spring, take a few minutes to:Update your mobile banking appInstall the latest version of your device’s operating systemUpdate antivirus or security softwareRemove apps you no longer useEnabling automatic updates wherever possible can make staying secure nearly effortless.A Cleaner, Safer Digital Life Starts NowCybersecurity doesn’t have to be complicated. With just a few proactive steps—resetting your passwords, backing up your devices, and updating your software—you can help safeguard your personal and financial information all year long.At Primis Bank, we’re committed to helping you bank confidently with tools and tips designed to keep your information secure. Because a cleaner digital space means greater peace of mind.Looking for more ways to protect yourself from fraud and cyber threats? Explore additional security resources anytime at primisbank.com/knowledge-hub. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations to any individual. Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Cyber-Smart Homebuying: Tips to Stay Safe Online
Cyber-Smart Homebuying: Tips to Stay Safe Online Author: Primis Mortgage | Published: Tuesday, May 19, 2026 Buying a home today means more of the process is happening online. From emails and texts to documents and payments, technology helps streamline the process, but it also means buyers should be more intentional about protecting their personal and financial information. The good news? You don’t need advanced technical knowledge to stay safe online. A few simple habits can make a big difference. How to protect yourself while house hunting Let’s break down a few steps you can take now to keep your information safe later. Create small digital boundaries Consider making a dedicated email address for home-buying-related communication, so those messages stay organized, potentially making it easier to spot anything unusual. Plus, when it comes to listing platforms and sign-in forms, opt to only share the necessary information upfront. Don’t rush when it comes to money Scammers rely heavily on urgency to push buyers to act before they verify the details—don’t let this fool you. You can always pause and check in with your loan officer, especially regarding last-minute payment and wiring changes. More messages mean being more selective It’s normal to receive more emails or texts as you go through the homebuying process. But with the increased volume of communication, it’s also a great time to be more selective. Take a close look at sender details, links, and requests before clicking or responding. Trust your gut Long story short, if something feels off, then there's a good chance you could be dealing with false information. It’s always ok to take a step back and verify before responding—your future self will thank you. Even in this new digital age, we’ve got you covered No matter your goals, we’re always thrilled to help you and your family find a place that fits your needs and feels like home. Rather than shying away because of the digital aspect, adopting simple habits can help protect you online. Ready to start your homebuying journey? Find a loan officer near you today! The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. Related Tags Security Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Small Business, Big Dreams: Banking Solutions That Work as Hard as You Do
Small Business, Big Dreams: Banking Solutions That Work as Hard as You Do Author: Primis | Published: Wednesday, April 30, 2025 Running a small business takes hustle, heart — and a thousand moving parts before lunch. At Primis, we’re proud to support the businesses that keep our communities moving. Whether you're managing daily cash flow, planning for growth, or just trying to make banking easier, we’ve got smart solutions built for you.Smarter Banking for Small Business OwnersYour money should work just as hard as you do.Business checking that pays you back—earn cash rewards or competitive interestSimple, transparent accounts—no hidden fees or minimum balancesOpen an account online in minutes—skip the paperwork, get back to businessBanking Delivered, LiterallyWhen you're too busy to step away from the shop, we bring the bank to you.Free delivery for deposits, cash, debit cards, and moreHandled by real Primis team members — not third-party couriersAvailable to businesses in most of our Virginia, DC, and Maryland service areasAlways-On Tools and Real SupportFrom mobile banking to business growth tools, Primis gives you the support you need when you need it.Talk to real people who answer the phoneExplore resources to help grow, save, and protect your businessThis Small Business Week, We're Celebrating YouYou’ve got dreams. We’ve got the tools to help you chase them. Ready to see what’s possible? Let’s connect. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations to any individual. Related Tags Business Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
Check Fraud Is on the Rise — Here's How to Stay Ahead
Check Fraud Is on the Rise — Here's How to Stay Ahead Author: Primis | Published: Thursday, May 1, 2025 Check fraud is nothing new, but it's becoming more aggressive. Criminals are targeting small businesses by stealing, altering or forging checks to access funds that aren't theirs. If your business writes or receives checks, here's how to stay protected without changing how you operate.Common Check Fraud TacticsMailbox theft: Thieves steal outgoing mail, wash checks and rewrite them to new payees or amounts.Check washing: Using chemicals, fraudsters erase ink to change the payee and dollar amount.Counterfeiting: Your business details are copied and used to create fake checks from scratch.Internal theft: Employees or vendors misuse blank or signed checks.Protecting Your BusinessUse pens with fraud-resistant ink: Regular pens are easy to wash. Use black gel ink or pens marked "fraud-resistant."Set up Positive Pay: This tool flags any check that doesn't match your approved list before it clears.Secure your physical checks: Lock up blank checks, never pre-sign them and limit who has access.Monitor your account: Check your transactions daily and set up alerts for cleared checks or large withdrawals.Avoid putting checks in unsecured outgoing mail: Drop them inside the post office or hand them off directly whenever possible.Bonus TipIf you ever see a check cleared for an unexpected amount—or a payee that doesn't match—call us immediately. Time matters in stopping fraud. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. Related Tags Business Share on YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel