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Get Started - Primis Bank Welcome To Primis Banking Like it Should Be We’re glad you’re here; you made a smart move if we do say so ourselves. Now let’s get things running so your money works harder from day one. Open An Account Your Routing Number: 051409744 You’ll need this to:Set up direct depositPay bills automaticallyTransfer money between accountsLink your Primis account to other banks or payment appsSave it for quick access when you need it. Fund Your Account Transferring from another bankDepositing a check through our mobile app Learn more about wire transfers Activate Your Debit Card If you requested a debit card, it’s on the way. When it arrives: Call the number on the stickerActivate your cardStart using it right away Didn’t request a card but need one? Email us. Set Up Direct Deposit Make getting paid easier—and faster. Use our online tool powered by Pinwheel to connect your payroll and set up direct deposit in just a few clicks. Log in to get started. Frequently Asked Questions How do I complete a wire transfer? You can send domestic wires right from your online banking. Just log in, go to “Transfer Money,” and select “Wire Transfer.” Need a walkthrough? Check out our wire guide. Cutoff time for same-day wires is 3 PM ET. Do I receive complimentary checks? Yes! Your first pack of Primis checks is on the house, and available upon request. Give us a call at 1.833.4Primis (833.477.4647) or click here to give us a shout. What is my routing number? 051409744 How do I find my interest rate in online or mobile banking? Log in to your mobile or online banking and select the account you’d like to check. Click on the Account Info button (located next to the History button). Scroll down to see your interest rate and APY. Can I add beneficiaries to my account? Yes—beneficiaries can be added anytime through online banking (web only). It’s a quick, self-service process you can do from your computer. Click here for a step-by-step guide to walk you through it. Heads up: This feature isn’t available in the mobile app just yet. And if you ever run into issues, our team’s here to help—just call 833.477.4647 or email [email protected]. Can I add a co-owner to my account? Yes—co-owners can be added anytime through online banking (web only). It’s a quick, self-service process you can do from your computer. Click here for a step-by-step guide to walk you through it. Heads up: This feature isn’t available in the mobile app just yet. And if you ever run into issues, our team’s here to help—just call 833.477.4647 or email [email protected]. What are Plaid Transactions? Plaid lets you securely link outside bank accounts and credit cards so you can see all your transactions in one place—right inside your Primis dashboard. It helps you track spending, monitor deposits, and get real-time insights. Check out our Plaid Guide, here. How do I link accounts to Plaid? Check out our Plaid Guide, here for step-by-step instructions. YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel
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Contact Us - Primis Bank Get help around the clock from the Virginia-based Primis Customer Care team. Call 833-477-4647 or chat with a real person anytime. Get Help Around The Clock Real People. 24/7. Need help fast? Call 1-833-4PRIMIS (833-477-4647) or click the “Let’s Chat!” icon at the bottom right of your screen to connect with our Virginia-based Customer Care team. Still Have Questions? Compliment or Complaint? We'd love to hear from you. Whether you want to recognize a team member or share feedback about your experience, we'll make sure it gets to the right people.Every submission is reviewed by our leadership team, and we'll follow up if additional information is needed. Send a Compliment Leave a Complaint Report a Lost or Stolen Card If your card has been lost or stolen, call us right away. We'll make sure your card is deactivated and replaced as fast as possible. Debit Cards Report your lost or stolen debit card by calling our 24/7 customer support number: 1.833.4Primis Report Debit Cards Credit Cards Report your lost or stolen credit card at any hour by calling: 1.800.833.0131 Report Credit Cards Reorder Now Reorder Checks Why should you pay full price for checks? All Primis orders are discounted. We’ll always make sure you stay stocked. Easily order in minutes Choose from various types and styles Customize your checks Enjoy the Primis customer discount Mailing A Check Deposit? Use our dedicated deposit mailing address below to ensure your deposit is processed as quickly as possible. Primis BankPO Box 2075Ashland, VA 23005 Still Have Questions? Sharing your number here does not opt you into marketing messages. A representative will only use it to return your call. Just a heads up—most account questions must be resolved by speaking directly with a Primis representative. If it's urgent, calling us is the fastest way to get assistance. First Name Last Name Company Name Phone Email What is this related to? Choose Below Fraud/Security Online Account Opening Support & Online Banking Something Else ACH Transfer Limits Debit Card Message reCAPTCHA YOU ARE NOW LEAVING PRIMISBANK.COM We hope you'll come back again soon.Primis links to other websites for your convenience. However, Primis has no control over the content or quality of the site you are visiting, and the site may not have the same privacy and security practices that we do. We encourage you to read the privacy and security policies of all sites you visit. Continue Cancel