Banking Update

Step 1:

Backup your Quicken Mac Data File and Update the Application:

1. Choose File > Save a Backup.
2. Download the latest Quicken Update. Choose Quicken > Check for Updates.

Complete a Final Transaction Download:

1. Complete last transaction update before the change to get all of your transaction history up to date.
2. Repeat this step for each account you need to update.
3. Accept all new transactions into the appropriate registers.

Step 2:

Select your account under the Accounts list on the left side.

1. Choose Accounts > Settings.
2. Select Set up transaction download.
3. Enter Primis in the search field, select the correct option and click Continue.
4. Log into your Online Banking and download your transactions to your computer.
   Important: Take note of the date you last had a successful connection. If you have overlapping dates in the web-connect process, you may end up with duplicate transactions.
5. Drag and drop the downloaded file into the box titled Drop download file. Choose Web Connect for the “Connection Type” if prompted.
6. In the “Accounts Found” screen, ensure you associate each new account to the appropriate account already listed in Quicken. Under the Action column, click Link to pick your existing account.
   Important: Do NOT select “ADD” in the Action column unless you intend to add a new account to Quicken.
7. Click Finish. 

Step 1:

Backup Quicken Windows Data File and Update:

1. Choose File > Backup and Restore > Backup Quicken File.
2. Download the latest Quicken Update. Choose Help > Check for Updates.

Complete a Final Transaction Download:

1. Complete last transaction update before the change to get all of your transaction history up to date.
2. Repeat this step for each account you need to update.
3. Accept all new transactions into the appropriate registers.

Step 2:  

Deactivate Online Banking Connection for your Primis accounts:

1. Choose Tools > Account List.
2. Click Edit on the account to deactivate.
3. In Account Details, click Online Services.
4. Click Deactivate. Follow prompts to confirm deactivation.
5. Click the General tab.
6. Delete Financial Institution and Account Number information.
7. Click OK to close window.
8. Repeat steps for any additional accounts.

Reconnect Online Banking Connection for your Primis accounts:

1. Download a Quicken Web Connect file from Primis Online Banking.
2. In Quicken, choose File > File Import > Web Connect (.QFX) File.
3. Use the import dialog to select the Web Connect file you downloaded. An “Import Downloaded Transactions” window opens.
4. Choose Link to an existing account. Select the matching account in the drop-down menu. Associate the imported transactions to the correct account listed in Quicken.
5. Repeat this step for each account you have connected to Primis.

Before October 2, 2026

1. Back up your QuickBooks data file. Choose File > Backup.
2. Install the latest QuickBooks update. Choose QuickBooks > Check for QuickBooks Updates.
3. Complete a final transaction download and accept all new transactions into the appropriate registers.

Beginning October 5, 2026

1. Choose Lists > Chart of Accounts.
2. Select the first account you need to reconnect, then choose Edit > Edit Account.
3. Select Online Settings.
4. Under Download Transactions, choose Not Enabled, then select Save.
5. Repeat these steps for each additional account.
6. Choose Banking > Online Banking Setup.
7. Search for Primis Bank Biz, select Next, and follow the setup instructions.
8. Select Yes, my account has been activated for QuickBooks Online Services, then select Next.
9. Enter your Direct Connect credentials.
10. Connect each account to the appropriate existing QuickBooks account.
11. Select Next, then Done. Repeat these steps for each account you need to reconnect.

Only complete these steps if you currently initiate bill payments from within QuickBooks Windows.

Before October 2, 2026

Cancel any bill payments scheduled to be paid on or after the 1st Action Date to help prevent duplicate payments.

1. Open the register for the account used to make the payment.
2. Choose Company > Chart of Accounts.
3. Double-click the appropriate account.
4. Locate and select the payment you need to cancel.
5. Choose Edit > Cancel Payment.

Beginning October 5, 2026

If bill payments initiated through QuickBooks Windows will continue to be supported, recreate any canceled payments. In QuickBooks, choose Help > QuickBooks Help, search for Pay a Vendor Online, and follow the instructions. PDF

Before October 2, 2026

1. Back up your QuickBooks data file. Choose File > Back Up Company > Create Local Backup.
2. Install the latest QuickBooks update. Choose Help > Update QuickBooks Desktop.
3. Complete a final transaction download and accept all new transactions into the appropriate registers.

Beginning October 5, 2026

1. Choose Lists > Chart of Accounts.
2. Right-click the first account you need to reconnect and choose Edit Account.
3. Select the Bank Feeds Settings tab.
4. Select Deactivate All Online Services, then select Save & Close.
5. Repeat these steps for each additional account.
6. Return to Lists > Chart of Accounts.
7. Right-click the account you want to reconnect and choose Edit Account.
8. Select Set Up Bank Feeds, then select Yes.
9. Search for Primis Bank Biz and select Continue.
10. Enter your Direct Connect credentials.
11. Link each account to the appropriate existing QuickBooks account. Do not create a new account unless you intend to add one.
12. Select Next, then Done

Step 1:

1. Back up your Quicken Windows Data File. Go to File > Backup and Restore > Backup Quicken File.
2.  Download the latest Quicken Update. Go to Help > Check for Updates.
3. Complete a final transaction download. Accept all new transactions into the appropriate registers.

Step 2:

Deactivate Online Banking Connection for your Primis accounts:

1. Choose Tools > Account List.
2. Click Edit on the account to deactivate.
3. In Account Details, click Online Services.
4. Click Deactivate. Follow prompts to confirm deactivation.
5. Click the General tab.
6. Delete Financial Institution and Account Number information. Click OK to close window.
7. Repeat steps for any additional accounts that apply.

Reconnect the Online Banking Connection for your Primis accounts:

1. Choose Tools > Account List.
2. Click Edit on the account you want to activate.
3. In Account Details, click Online Services and then choose Set up Now.
4. Type Primis in the search field and click Next.
5. Enter your Primis credentials. Express Web Connect uses the same credentials as your Online Banking login.
   Important: If your credentials do not work, contact us at 833.477.4647.
6. Ensure you associate the accounts to the appropriate accounts already listed in Quicken. Select Link to an existing account and select the matching accounts in the drop-down menu.
   Important: Do NOT choose “Create a new account” unless you intend to add a new account to Quicken. If you are presented with accounts you do not want to track in this data file, choose Ignore – Don’t Download into Quicken or click Cancel.
7. After all accounts have been matched, click Next and then Done.

Step 1:

1. Complete a final transaction download.
2. Complete last transaction update before the change to get all of your transaction history up to date.
3. Accept all new transactions into the appropriate registers.

Step 2:

Disconnect Online Banking Connection for your Primis accounts:

1. Select Banking from the left column.
2. Click on the account you would like to disconnect, then click the Pencil Icon on the corner of that account box.
3. Click Edit Account Info.
4. Check the box next to Disconnect this Account on Save.
5. Click Save and Close.
6. Repeat steps for any additional accounts that apply.

Reconnect Online Banking Connection for your Primis accounts:

1. Download a Web Connect file (.qbo or .qfx) from Online Banking.
2. In QuickBooks Online, choose Banking from the left column.
3. Click File Upload in the upper-right side of the screen and use the upload dialog to locate the Web Connect file you downloaded in step 1.
4. Choose the appropriate account from the drop-down menu under QuickBooks Account and then click Next.
   Important: Do NOT choose “+Add New” in the drop-down menu unless you intend to add a new account to QuickBooks Online.
5. When the import is finished, click Let's go!
6. Review the For Review tab on the Banking page to view what was downloaded.
7. Click Next, and then click Done.
8. Repeat this step for each account that you have connected to Primis.

Step 1:

Backup QuickBooks Windows Data File & Update:

1. Choose File > Back Up Company > Create Local Backup.
2. Download the latest QuickBooks Update. Choose Help > Update QuickBooks Desktop.

Complete a Final Transaction Download and Match Downloaded Transactions:

1. Complete one last transaction update before the change to get all of your transaction history up to date.
2. Accept all new transactions into the appropriate registers (required).

Step 2:

Deactivate Online Banking Connection for your Primis accounts:

1. Choose Lists menu > Chart of Accounts.
2. Right-click the first account you want to deactivate and choose Edit Account.
3. Click the Bank Feeds Settings tab in the Edit Account window.
4. Select Deactivate All Online Services and click Save & Close.
5. Click OK for any alerts or messages that may appear with the deactivation.
6. Repeat steps for any additional accounts that you need to deactivate.

Reconnect Online Banking Connection for Accounts that You Deactivated:

1. Log in to Online Banking and download your transactions to a QuickBooks (.qbo) file.
   Note: Take note of your last successful upload. Duplicate transactions can occur if you have overlapping transaction dates in the new transaction download.
2. In QuickBooks, choose File > Utilities > Import > Web Connect Files. Locate your saved Web Connect file and select to import.
3. In the Select Bank Account dialog select Use an existing QuickBooks account.
   Important: Do NOT select “Create a new QuickBooks account” unless you intend to add a new account to QuickBooks.
4. In the drop-down list, choose your QuickBooks account(s) and click Continue. Confirm by selecting OK.

Step 1:

1. Complete a final transaction download.
2. Complete last transaction update before the change to get all of your transaction history up to date.
3. Accept all new transactions into the appropriate registers.

Step 2:

Disconnect Online Banking Connection for your Primis accounts:

1. Select Banking from the left column.
2. Click the account you want to disconnect, then click the Pencil Icon on the corner of that account box.
3. Click Edit Account Info.
4. Check the box next to Disconnect this Account on Save.
5. Select Save and Close.
6. Repeat steps for any additional accounts that apply.

Complete 5 Business Days after 10/05/26:

Reconnect Online Banking Connection for your Primis accounts:

1. On the Banking page, click Add Account in the upper-right side of the screen.
2. Type in Primis and choose the correct option from the results.
3. Enter your KeyPoint credentials and click Continue. Express Web Connect uses the same credentials you use for Online Banking.
4. Provide additional information, if requested.
5. Ensure you associate the accounts for KeyPoint to the appropriate account already listed under Which accounts do you want to connect? Choose the matching accounts in the drop-down menu.
   Important: Do NOT select “+Add New” unless you intend to add a new account to QuickBooks Online. If you are presented with accounts you do not want to track in this QuickBooks Online Company, uncheck the box next to the Account Name.
6. After all accounts have been matched, click Connect and then click Finish.

Exclude Duplicate Transactions:

1. Select Banking from the left column.
2. In the For Review section, click the checkboxes for the transactions you want to exclude.
3. Choose Batch Actions > Exclude Selected.

Step 1:  

Backup Quicken Mac Data File and Update the Application:

1. Choose File > Save a Backup.
2. Download the latest Quicken Update. Choose Quicken > Check for Updates.

Complete a Final Transaction Download:

1. Complete last transaction update before the change to get all of your transaction history up to date.
2. Accept all new transactions into the appropriate registers.

Step 2: 

Activate the Online Banking Connection for your Primis accounts:

1. Click your account in the Accounts list on the left side.
2. Choose Accounts > Settings.
3. Select Set up transaction download.
4. Enter Primis in the search field, select the correct option and click Continue.
5. Enter your Primis credentials. Express Web Connect uses the same credentials you use for your Online Banking login.
   Important: If your credentials do not work, contact us at 833.477.4647.
6. In the “Accounts Found” screen, ensure you associate each new account to the appropriate account already listed in Quicken. Under Action, choose Link to pick your existing account.
   Important: Do NOT select “ADD” in the Action column unless you intend to add a new account to Quicken.
7. Click Finish.