The Nitty Gritty

At Primis, we’re all about transparency and we want you to have easy access to our policies and guidelines that impact your finances. We’re sharing information here, but also remember to check within your online banking and mobile app for the most up-to-date information specific to your accounts.

Disclosures Hero

Click each link below to view


Online Privacy Policy

Primis Privacy Notice

Social Media

Social Media Community Guidelines Policy

Online Banking Agreement and Disclosures

Check your online banking or mobile banking app for the most up-to-date agreements and disclosures.

Digital Wallet

Adding Primis to your digital wallet? Understand the terms and conditions first.

Community Reinvestment Act

Primis is pleased to provide information for public inspection under the Community Reinvestment Act (CRA). To view Primis’ CRA public file click here.

Account Terms & Fees

Check your online banking or mobile banking app for the most up-to-date agreements and disclosures. Considering opening a Primis account? Check out the truth in savings and fee schedules specific to each product posted to our website.

Branch Closures and Alternative Hours

We close for federal holidays, and may close due to unforeseen circumstances, like severe weather. To learn more about federal holidays, visit the Federal Reserve’s website, here.

Visit our locations page to find the hours for your nearest branch.

Primis Mortgage State License Numbers and Info

Our state license numbers are as follows:

  • Alabama license number: 23183
  • Arizona license number: BK-1042893
  • Arkansas license number: 128109
  • California license number: 41DBO-166162
  • District of Columbia license number: MLB1894879
  • Illinois license number: MB.6761716
  • Massachusetts Mortgage Lender License: ML1894879
  • Michigan license number: FR0024371
  • Minnesota license number: MO-OX-1894879
  • New Mexico Mortgage Loan Company License
  • North Dakota license number: MB104013
  • Oregon license number: 1894879
  • Washington license number: CL-1894879
  • West Virginia: ML-1894879

Additional information:

Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act.

Consumer Access – Company (


Here are some other Primis services you should get in on.

Primis Premium Checking

A checking account with all the freebies, plus interest? Yes, please.

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Primis Mortgage

Real estate agents help you find a home you love. We help you find a loan you love.

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Let’s Have a Chat

Questions about Primis? There’s no time like now to reach out — even if now is 2 AM. We’re here for you 24/7/365.

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