Winter Weather, Service Updates & What to Expect

Safety First: Weather Update for January 27, 2026

Winter weather can bring icy roads, power outages, and unexpected disruptions. During these conditions, the safety of our customers and our team members is always our top priority.
Even when weather impacts normal routines, our goal is simple: to keep you informed, supported, and confident in your banking.

Staying Connected During Winter Weather

Primis is headquartered in Virginia, and winter storms can affect some of our facilities and operations. When this happens, you may notice changes such as adjusted branch hours, temporary closures, or longer wait times when contacting us.

If this happens, email us. Our teams are actively monitoring messages and responding as quickly as possible.

Branch Hours, Closures & Location Updates

Weather-related updates can change quickly. For the most accurate and up-to-date information, we recommend checking our location updates regularly.

View Updated Branch Hours & Closures

V1BE and all branch locations will have a delayed opening at 10 a.m. ET on January 27, 2026, except for Hampton and Newport News. The Hampton and Newport News branches will open at their normal business hours.

Delayed Opening Branches:

Northern Market: McLean, Middleburg, Rockville, Upper Marlboro
South Eastern: Surry, Waverly, Courtland, Rivers Bend, and Colonial Heights
Northern Neck: Burgess, Heathsville, Callao, Hartfield, Urbanna
Richmond: Windmill, Central Garage, Broad St, Kings Charter, Ashland
Hampton Roads: Essex Square, Gloucester, Williamsburg

Branches Opening Normal Hours:

Hampton: 2198 Coliseum Dr, Hampton, VA
Newport News: 11801 Merchants Walk, Newport News, VA

A Reminder About Digital Banking

Many everyday banking tasks, like checking balances, transferring funds, paying bills, and depositing checks, can be handled securely through online and mobile banking. Using digital tools can help you avoid unnecessary travel during icy or unsafe conditions.

Stay safe, and thank you for banking with Primis.