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Tools & Resources

We aren’t just your bank. We’re your sidekick. We’ll help you unlock every great feature attached to your account and quickly deal with snafus like lost cards (bonus points if it’s a crazy story).

Reorder Checks

All of our Primis accounts feature checks available at a discounted rate. We’ll make sure you stay stocked.
Reorder Now

Lost or Stolen Card

The Missing Card Hotline

 So, you lost our card. Yeah…we’ve been there. Just give us a call and we’ll get you a new one, at no charge. Bonus points if you care to share the story behind how you lost it 🙂

Debit Cards

From the break of day to the dead of night—if you’ve lost your card, we’ve got you. For help call our 24/7 customer support number: 1.833.4PRIMIS (1.833.477.4647). 

Credit Card

Report your lost or stolen credit card at any hour by calling: 1-800-883-0131.

Financial Education

Why is banking so dull? So confusing? So user-unfriendly? We’re here to help, so you can focus on what matters most: your money. Check out our range of materials; we’ll cover everything you wanna know...without putting you to sleep.
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Online Security

Primis is committed to providing you a safe digital banking experience. In other words, we take security seriously.
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Coronavirus (Covid-19) Update

Let's Chat

Have a question? Don’t be a stranger. We can help and we’re here for you 24/7. Call, text, email, carrier pigeon. Whatever you want.

Text the CEO 1-804-206-9662 1-804-206-9662

Call Us 1-833-4PRIMIS (833-477-4647)

E-mail Us [email protected]

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