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Privacy Policy

May 2021

What does Primis Bank do with your personal information?

Click here to read our Privacy Policy PDF.

Why

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What

The types of personal information we collect and share depend on the product or service you have
with us. This information can include:

  • Social Security number
  • Account balances
  • Transaction history
  • Credit history
  • Assets
  • Employment information

How

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Primis chooses to share; and whether you can limit this sharing.

Reasons we share your personal informationDoes Primis Bank share?Can you limit sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes - to offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates everyday business purposes - information about your transactions and experiencesYesNo
For our affiliates everyday business purposes - information about your creditworthinessYesYes
For our affiliates to market to youYesYes
For non-affiliates to market to youYesYes

To limit our sharing:

Call Toll-free 833-477-4647 for 24/7 Customer Service.
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Who we are

Who is providing this notice?
Primis means the following institutions: Primis Bank, Primis Mortgage Company, and divisions of Primis Bank that do not use the corporate name Primis.

What we do

How does Primis Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Primis Bank collect my personal information?
We collect your personal information, for example, when you:

  • Open an account
  • Deposit money
  • Apply for a loan
  • Use your credit or debit card
  • Give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a common corporate identity of the Primis name such as Primis Bank, Primis Mortgage Company, and Primis Financial Corp.

Non-affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  •  Nonaffiliates we share with can include insurance companies and co-branded partners.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies.

Other important information

For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with
nonaffiliates either for them to market to you or for joint marketing – without your authorization.

For California Customers. We will not share personal information with nonaffiliates either for them to market to you
or for joint marketing – without your authorization. We will also limit our sharing of personal information about you
with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or
share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization.

For Vermont Customers.

  • We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.
  • Additional information concerning our privacy policies can be obtained by calling 1-833-4PRIMIS.

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Reach out with questions!

Call Us 1-833-4PRIMIS (833-477-4647)

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